Q1. What is an ozone air purifier, and how does it work?
A: An ozone air purifier uses ozone (O₃) to break down harmful particles, gases, and odors in the air. It works by releasing controlled amounts of ozone into the environment, which neutralizes pollutants and odors like smoke, pet smells, and kitchen fumes.
Q2. Are ozone air purifiers safe to use in my home?
A: When used as directed, ozone air purifiers are safe for home use. Our units release low concentrations of ozone, which is effective in purifying the air but does not pose a health risk. Always follow the user manual and avoid prolonged exposure to ozone levels higher than recommended.
Q3. How effective are ozone air purifiers at removing odors?
A: Ozone air purifiers are highly effective in eliminating a wide range of odors, including pet odors, cigarette smoke, cooking smells, and musty odors. Ozone's strong oxidative properties break down odor molecules, leaving the air fresh.
Q4. How long does it take for an ozone air purifier to clean the air?
A: The time required to purify the air depends on the size of the room and the level of contamination. For most rooms, noticeable results can be seen within 30 minutes to 1 hour of operation.
Q5. Do I need to replace filters in an ozone air purifier?
A: No, our ozone air purifiers are filterless. This means you won't need to worry about the cost or hassle of replacing filters. Simply maintain the unit by following the cleaning instructions provided in the user manual.
Q6. Can I have a sample order for Ozone Purifier?
A: Yes, you are welcome to order sample to test the quality.
Q7. What about the lead time?
A: 2-3 days for sample order, 7-12 days for bulk order.
Q8. Do you have any MOQ limit for Ionizer Air Purifier order?
A: No MOQ for neutral item, 500pcs MOQ requested for customized order (print logo and customize your brand package).
Q9. How are your products shipped, and what are the shipping times?
A: We offer reliable international shipping via UPS, DHL, and FedEx for fast delivery. Shipping options include:
International Express (UPS/DHL/FedEx): Delivery within 3-5 days.
Air Freight: Delivery within 7-10 days.
Sea Freight: Delivery within 25-35 days.
Shipping times may vary depending on the destination and customs processing. For more precise delivery estimates, please contact our customer service team.
Q10. What is the warranty period for your ozone air purifiers?
A: Our ozone air purifiers come with a 12-month warranty from the date of purchase. This warranty covers any manufacturing defects or issues that arise under normal usage conditions. If you experience any problems within the warranty period, please contact our customer service team for assistance.